Malaysian Labour Law : Regulation of Employment

      [ Regulation of Employment is part of the Malaysia Labour Law which also consists of Salary Act and Statutory Holiday.]

      1. Hiring

 

      2.  Firing

 

2.1   The Circumstances a Contract of Service be Terminated by Either Employer or Employee

2.2   Notice Period Required Terminating a Contract of Service

2.3   Termination without Cause Or Excuse by My Employer

2.4   The Circumstances an Employee as Not Entitled to Termination or Lay-Off Benefits

2.5   Actual Amount of Layoff Benefits Payable

 

       3.   Workmen's Compensation

 

3.1   The Compensation

3.2   The Law Governing The Workmen's Compensation in Malaysia

3.3   Individual Covered Under The Workmen's Compensation Act 1952

3.4   Foreign Worker Insured by Employer

3.5   What Should Be Done If A Worker Is Involved in an Accident

 

      4.   Sexual Harrassment

 

      5.  Occupational Safety and Health Act

 

      6.  Dispute

 

      7.  Pension

 

      8.  EPF

 

      9. SOCSO

 

 

1. HIRING

1.1 The Minimum Conditions Set Out For Employment

  • A written contract of employment must be given to every employee where the employment period exceeds 1 month. The contract must include particulars of the terms and conditions of employment and notice period required to terminate it.
  • Wages earned must be paid not later than the 7th day after the last day of any wage period. An employee has the right to be given by an employer, at or before the time at which any payment of wages or salary is made to such employee, a written itemized pay statement.
  • Unless prior written approval of the Director General of the Department of Labour is obtained, female employees are not permitted to work in any industrial or agricultural undertakings between the hours of 10 o'clock in the evening and 5 o'clock in the morning.
  • Female employees are entitled to 60 days paid maternity leave for up to five surviving children. Subject to a minimum of RM6 per day, a female employee shall be paid her normal rate of pay.
  • The normal work hours of an employee shall not exceed 8 hours in one day or 48 hours in one week.
  • All employees are permitted to paid holiday on at least 10 gazetted public holidays in any one calendar year.
  • Annual leave for employee:
    • less than 2 years of service – 8 days of paid annual leave
    • 2 to 5 years of service – 12 days of paid annual leave
    • more than 5 years of service –16 days of paid annual leave
  • Paid sick leaves for employee:
    • less than 2 years of service – 14 days of paid sick leave
    • 2 to 5 years of service – 18 days of paid sick leave
    • more than 5 years of service – 22 days paid sick leave
    • where hospitalization is necessary, up to a maximum of 60 days paid sick leave per calendar year
  • The minimum payment for overtime work is 1 1/2 times the hourly rate of pay on normal working days, 2 times the hourly rate on rest days and 3 times the hourly rate on public holidays.

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1.2 The Contract of Service

  • A contract of service can be either oral or writing.
  • Where an employee begins employment with an employer for a period exceeding 1 month, the employer shall give to the employee a written statement of particulars of employment.
  • You can provide better terms and conditions to your employee in a contract of service but not less favorable then the minimum requirements provided in the Employment Act 1955.
  • A contract of service shall contain particulars of :
    • the date when the employment began
    • the place of work or an indication of that and of the address of the employer
    • the title of the job which the employee is employed to do or a brief description of the work for which a person is employed
    • the commencement salary and where applicable other allowances and bonus
    • any terms and conditions relating to :
      • probation period
      • hours of work
      • entitlement to holidays, including public holidays
      • overtime pay and leave in lieu
      • incapacity for work due to sickness or injury, including any provision for sick pay and medical bills
      • EPF and SOCSO schemes
    • the length of notice which the employee is obliged to give and entitled to receive to terminate the contract of service or a clause on the manner in which the contract of service may be terminated.
    • In any circumstances, a wage period shall not exceed 1 month. Where the wage period is not specified in the contract of service, the wage period shall be deemed to be 1 month.
    • Where the period of notice of termination is not specified in the contract of service , the notice shall be as follows :
      • 4 weeks notice - has been employed for less than 2 years
      • 6 weeks notice - has been employed for 2 years or more but less than 5 years
      • 8 weeks notice - has been employed for 5 years or more
    • A written contract of service with particulars of the terms and conditions must be given to all employees on or before the commencement of an employment. the names of employer and employee

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1.3 Understanding of Probation

  • Probation is a period during which the employer monitors the employee's performance also known as a working test period.
  • The probation period is normally spelt out in the contract of service or letter of appointment.
  • If an employer deems it necessary, probationary period can be extended.
  • During the probation period, an employer has the right to terminate the service for poor performance, misconduct, lacks the necessary aptitude or skill required in the position or under other similar conditions. Termination under these conditions may be without notice.
  • Upon satisfactory completion of the probation period, the employee must be informed in writing by the employer stating revised wages and other terms and conditions where applicable.

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1.4 Payment of Wages to Employee

  • Wages less any lawful deductions are payable not later than the 7th day after the end of wage period.
  • Where a wage period is not specified in the contract of service, the wage period shall deemed to be 1 month. A wage period shall not exceed 1 month.
  • Where an employer wishes to extent the payment of wages time, permit must be obtained from Director General of Department of Labour.
  • Where an employee terminates the contract of service under normal termination, wages to such employee shall be paid not later than the day when the contract of service is terminated.
  • An employer has the right to deduct the following items from an employee's wages without the employee's permission :
    • Overpayments made by mistake during the immediate preceding three months from the month in which deductions are to be made
    • Indemnity due to the employer under Section 13(1) Recovery of advances of wages provided not interest is charged on the advances
    • EPF, SOCSO contributions, income tax and other items as authorized by law.
  • An employee has the right to be given by an employer, at or before the time at which any payment of wages is made to him, a written itemized pay statement. The statement shall contain particulars of the gross amount of wages, the amounts of any variable any fixed deductions from the gross amount and the purposes for which they are made such as EPF, SOCSO contribution and income tax, and the net amount of wages payable.

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1.5 Leave Entitlement of Employee

  • An employee shall be permitted to annual leave leave of not less than the following :
    • 2 years service - 8 days for each year of service
    • more than 2 years but less than 5 years service - 12 days for each year of service
    • 5 years or more service - 16 days for each year of service
  • Where an employee has not completed 12 months of continuous service with the same employer, such employee's entitlement to paid annual leave shall be proportioned to the number of completed months of service.
  • An employee is not permitted to annual leave due to the following :
    • if absent from work without the permission of the employer and without reasonable excuse for more than 10 per centum of the working days during the 12 months of continuous service in respect of which such employee entitlement to such leave accrues.
    • if dismissed after due inquiry
  • An employee shall be permitted to paid sick leave of not less than the following :
    • less than 2 years service - 14 days in each calendar year
    • more than 2 years but less than 5 years service - 18 days in each calendar year
    • 5 years or more service - 22 days in each calendar year
    • hospitalization is necessary as certified by a registered medical practitioner - 60 days in each calendar year
  • An employee is not permitted to paid sick leave for any period during which the employee is receiving periodical payments under Workmen's Compensation or SOCSO.

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1.6 The Maternity Right of Female Employee

  • A female employee is entitled to maternity leave for a period of not less than the eligible period of 60 consecutive days and maternity allowance in respect of the eligible period.
  • Maternity leave period may commence anytime within 30 days before her confinement but should not be later than the day immediately following her confinement.
  • A female employee is qualified for maternity allowance if she fulfills certain conditions. She shall have less than 5 surviving children and has been employed for at least 90 days in the 4 months immediately before her confinement.
  • Where a female employee is employed on a monthly pay rate, maternity allowance is based on her monthly wages. Otherwise the maternity allowance is the ordinary rate of pay for one day or RM6 per day whichever is higher for 60 consecutive days.
  • Maternity allowance shall be paid in the same manner as if such allowance is wage and is payable not later than the 7th day after the last day of any wage period.
  • A female employee is not entitled to rest day and paid sick leave benefits during maternity leave.

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1.7 The Working Hours and Rest for Employee

  • An employee shall be entitled to at least 1 whole day of rest day in a week.
  • During temporary disablement under Workmen's Compensation Act 1952 or Employees Social Security Act 1969, an employee shall not be entitled to rest day benefit.
  • An employee shall not work on normal hours exceeding 8 hours a day excluding a period of rest, 5 consecutive hours of work without a period of rest of not less than 30 minutes and 48 hours in a week.
  • Under certain circumstances and mutual agreement, hours of work can exceed 9 hours a day but it cannot exceed 48 hours in a week.
  • Where an employer requires an employee to work overtime which means to carry out work in excess of the normal hours of work per day, the hours of overtime shall not exceed a total of 104 hours in a month.
  • Your overtime pay shall not be less than 1.5 times the hourly rate of pay on normal day's work, 2 times the hourly rate of pay on rest day's work and 3 times the hourly rate of pay on public day's work.
  • Under the following circumstances, an employer may also require an employee to work on a rest day :
    • accident
    • actual or threatened in the workplace
    • work which is essential to the life of the community
    • work which is essential to the defence or security of the country
    • urgent work need to be done to the machinery or plant
    • an interruption of work which was impossible to foresee
    • work to be performed by employees in any industrial undertaking essential to the economy of Malaysia or any essential service as defined in the Industrial Relations Act 1967.
  • Where an employee is employed on a daily, hourly or other similar rate of pay and required to work on a rest day or holiday, such employee shall be paid one additional day wages if the work does not exceed half the normal hours of work or two additional days wages at the ordinary rate of pay if such employee works more than half but does not exceed the normal hours of work.
  • In the event of an employee being employed on a monthly rate of pay and being required to work on a rest day, such employee shall be paid for work of wages equivalent to half the ordinary rate of pay for work done on the day if the work does not exceed half the normal hours of work or 1 day wages at the ordinary rate of pay for work done on that day if such employee works more than half but does not exceed the normal hours of work.
  • An employee shall be informed of rest day and a roster for the rest day shall be prepared by the employer for that purposes.
  • An employee shall also be entitled to paid holidays of not less than 10 days in a year. An employee who is required to work on holiday shall be paid 2 additional days wages at the ordinary rate of pay.

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1.8 The Minimum Age of Employee

  • In Sabah, an employer is prohibited from employing a child under 14 years to work in construction, manufacturing, transportation, mining sector or other places such as restaurants, coffee shops, bars, hotels or offices.
  • In Sarawak, no young person under the age of 16 years shall be employed on underground work in any time.
  • In Peninsular Malaysia, under the Children and Young Persons (Employment) Act 1966 (Act 350), children under the age of 14 years are
    • only allow to work between 7 AM until 8 PM
    • not allow to work for 3 consecutive hours without a period of rest. Period of rest shall be at least 30 minutes
    • not allow to work more than 6 hours a day. If attending school, total working and schooling hours shall not be more than 7 hours a day
  • and can only be designated by the employer to carry out
    • light activities in family business or other jobs authorized by the government
  • children between the age of 14 and 16 years are
    • only allow to work between 7 AM until 8 PM
    • not allow to work for 4 consecutive hours without a period of rest. Period of rest shall be at least 30 minutes
    • not allow to work for more than 7 hours. If attending school, total working and schooling hours shall not be more than 8 hours a day
    • not allow to commence work with less than 12 rest hours a day
  • and can only be designated by employer to
    • carry out light activities which are reasonably believed to be in accordance to their abilities
    • be a domestic servant or maid
    • work in an appropriate industry
    • engaged in any capacity in any vessel under the guardians of their parents.
  • An employer who fails to comply with the above has committed an offence under the Act and the penalty upon conviction shall be a fine up to RM2,000 or jail term not exceeding 6 months or both.

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2.1 The Circumstances a Contract of Service be Terminated by Either Employer or Employee

  • Where a contract of service is considered broken, an employer can dismiss an employee. A contract of service is considered to have been broken when an employee has been absent from work for more than 2 consecutive working days without prior leave from the employer or without informing or attempting to inform the employer at the earliest opportunity during such absence with reasonable excuse.
  • An employer may terminate the contract of service where the employee is found guilty of misconduct, misdemeanor or negligence.
  • An employee has the right to terminate the contract of service, where an employer fails to pay wages within seven days after the wages period.
  • A contract of service can also be terminated without notice :
    • by paying to the other party or indemnity in lieu of notice
    • if there is a willful breach by the other party of a term or condition of the contract of service
  • Where the contract of service has expired or work being completed, the contract may also be terminated. Written notice being given by either party may also terminates a contract of service

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2.2 Notice Period Required Terminating a Contract of Service

  • An employee may resign by giving notice of resignation or termination to the employer to terminate the contract of service. An employer may also dismiss an employee by giving notice of termination to such employee. In both situation, the length of notice shall be the same pursuant to the contract of service.
  • Where the period of notice of termination is not specified in the contract of service, the notice period shall be as follows :
    • 2 years or more but less than 5 years of service - minimum 6 weeks
    • 5 years of service or more - minimum 8 weeks less than 2 years of service - minimum 4 weeks

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2.3 Termination without Cause Or Excuse by My Employer

  • Where you have been terminated without cause or excuse by your employer, you can enforce your civil right and remedies for any breach or non-performance of the contract of service by any suit in court or you can file in a written representation within 60 days of the dismissal to the Director General of Industrial Relations Department to be reinstated pursuant to section 20 of the Industrial Relations Act, 1967.
  • The Industrial Relations Act 1967 provides for the regulation of relations between employers and employee and their trade unions and the prevention and settlement of disputes between employer and employee which is connected with the employment or non-employment or the terms of employment or the conditions of work of such employee.
  • Where you are a female employee and your employer is found guilty of terminating you during your maternity leave, your employer shall be liable, on conviction to a fine not exceeding RM2,000.

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2.4 The Circumstances an Employee as Not Entitled to Termination or Lay-Off Benefits

  • There are certain circumstances under which an employee is not entitled to termination or layoff benefits :
    • Employed for less than 12 months on date of termination
    • The employee voluntarily terminates the contract of service
    • Where the employee commits misconduct inconsistent with the fulfillment of the expression or implied condition of service after due inquiry.
    • Where the employee attains the age of retirement as stipulated in the contract of service
    • The contract of service is renewed
    • The employee re-engaged on terms and conditions not less favorable than his previous contract
    • 7 days before the date of termination, the employer has offered to renew the contract on no less favorable terms
    • The employee leaves the services without paying the employer the indemnity due contract of service after receiving due notice of termination of the contract or without employer's prior consent
  • An employer shall pay termination or layoff benefits to an employee not later than 7 days after the termination.

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2.5 Actual Amount of Layoff Benefits Payable

  • Under the Employment (Termination and Layoff Benefits) Regulations 1980, an employee will be entitled to layoff benefits not less than the following :
    • 1 to 2 years service - 10 days wages for each year service
    • more than 2 years but less 5 years service - 15 days wages for each year service
    • 5 years service or more - 20 days wages for each year service
  • For an incomplete year, the calculation will be on a pro-rata basis to the nearest month.

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3.1 The Compensation

  • Workmen's compensation is a compensation for injury to an employee or worker arising out of and in the course of employment that is paid to the worker or dependants.
  • The employer will have to purchase a workmen's compensation insurance for workmen's compensation claims by injured employees or workers.

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3.2 The Law Governing The Workmen's Compensation in Malaysia

    The Workmen's Compensation Act 1952.

  • This Act provides for the compensation payment to an injured employee or worker arising out of and in the course of employment or contracting occupational disease.
  • Where the employee or worker dies in the event of fatal accident or contracting an occupational disease or in the course and arising out of performing his duty or work, the Workmen's
  • Compensation Act 1952 provides for the compensation payment to the worker's dependants.
  • This Act is administered by the Department of Labour and applies throughout Malaysia.

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3.3 Individual Covered Under The Workmen's Compensation Act 1952

  • Malaysian workers are no longer covered under the Workmen's Compensation Act 1952 with effective from 1st July 1992. Local workers will be covered under the Employees Social Security Act 1969.
  • Only foreign workers are covered under this Act in respect of compensation for employment injury as well as non-employment injury vide Workmen's Compensation (Foreign Worker's Scheme) (Insurance) Order 1993.
  • This Act applies to foreign workers
    • whose earnings are not more than RM500 per month and
      • all manual workers irrespective of the wage

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3.4 Foreign Worker Insured by Employer

  • Under the Foreign Worker's Scheme, an employer of foreign workers is responsible to pay an insurance premium of RM86 per year per worker.
  • An employer is not allowed to deduct the earnings of a worker for the payment of insurance premium. An employer found guilty of such action, shall be liable, on conviction to a fine of RM5,000 or to imprisonment for a 1 year term or to both.
  • There are 11 insurance companies being selected as insurer to issue insurance policy under the Foreign Worker's Scheme.
  • Employer can purchase such insurance from any of the insurance companies listed :
    • Amanah General Insurance Berhad
    • Arab Malaysian Assurance Berhad
    • London & Pacific Insurance Company Berhad
    • Mayban Assurance Berhad
    • MNI Takaful Sdn. Bhd.
    • Malaysia British Assurance Berhad
    • Malaysian Assurance Alliance Berhad
    • Malaysia National Insurance Berhad
    • The Pacific Insurance Berhad
    • Syarikat Takaful
  • An employer found guilty of not buying an insurance for workmen's compensation, shall be liable, on conviction to fine of RM20,000 or imprisonment for a term of 2 years or to both.

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3.5 What Should Be Done If A Worker Is Involved in an Accident

  • Each worker involved in an accident must inform the employer within 7 days from the date of such accident except in the even of fatal accident.
  • An employer must notify the nearest Department of Labour from the place of accident in writing. Such notice must be submitted within 10 days from the date of accident.
  • An employer shall ensure that all information is with full details and supporting documents are enclosed such as medical certificate or death certificate.
  • An employer must ensure that compensation settlement as determined by the Department of Labour are paid direct to the injured worker by depositing such payment to the Department of Labour as directed.
  • However, compensation settlement cannot be paid direct to the wife, children or dependants, but to be deposited to the Department of Labour concerned.
  • Failure to notify the Department of Labour in the event of an accident is an offence and the employer shall be liable, on conviction to a fine of RM5,000 for the first offence and RM10,000 for the second offence.

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4.1 What Is Sexual Harassment?

  • Sexual harassment means any unwelcome verbal, non-verbal, visual, psychological or physical conduct of a sexual nature that might, on reasonable grounds, be perceived by the victim as placing a condition of a sexual nature on his or her employment because of his or her sex.
  • Sexual harassment may also consist of an unwelcome verbal, non-verbal, psychological or physical conduct of sexual nature that might, on reasonable grounds, be perceived by the victim as an insult or humiliation, or a threat to his or her well-being, and has no connection with his or her employment.
  • Sexual harassment in the office includes work related harassment which happens outside the office. Such work related harassment may includes situations taking place at work-related social gathering or functions, conferences, workshop or training sessions and during work assignments outside the office.
  • Sexual harassment in the course of work-related travel is also considered sexual harassment in the office. Where sexual harassment occurs as a result of employment responsibilities or relationship over the phone and through electronic media, it is also considered sexual harassment in the office.

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4.2 Types of Sexual Harassment

There are two categories of sexual harassment, namely sexual coercion and sexual annoyance.

4.2.1 Sexual Coercion

  • It is known as quid pro qul sexual harassment in the United States.
  • Sexual Coercion is a type of harassment which has direct results in some consequence to the victim's employment. It is an employment discrimination.
  • Sexual coercion is under a condition of employment, where an openly or implicitly offer in keeping a job or getting a promotion is made by a supervisor to an employee in exchange for sexual favors. Such person normally has the power over promotion or raise of the employee.
  • In sexual coercion, promotion and favorable job benefits will follow if an employee takes the advantage and consented to sex. On the contrary, if the employee rejects, the job benefits are denied.

4.2.2 Sexual Annoyance

  • It is also known as hostile environment sexual harassment.
  • Sexual annoyance is a demeaning and unwelcome sexually related behavior that is offensive, hostile or intimidating to the victim, but has no direct connection to any job benefits. However, the annoying behavior creates an offensive working environment which affects the victim's ability to continue working.
  • Sexual annoyance includes sexual harassment by an employee against a co-employee. Similarly, sexual harassment by a company's customer against an employee also falls into this category.

Nevertheless, the definition of subjective words like unwelcome, offensive and annoying still leaves for individual interpretation by courts.

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4.3 The Differences Between Verbal, Non-Verbal, Visual, Psychological And Physical Harassment

  • Verbal harassment – is in oral form and includes uncomfortable and offensive teasing, joking, questioning, jesting or making suggestive remarks or sounds, or verbal repartee.
  • Non-verbal harassment – a leer with indecent overtone, sexual activity or desire denoted by hand signal, lips licking or food eating and persistent flirting.
  • Visual harassment – covering the wall with pin-up, calendars, drawings, photographs of naked and scantily clad women or other sex-based materials and writing sex-based letter. Sexual exposure also falls under this form of sexual harassment.
  • Psychological harassment – harms a person's psychological well being and includes oppressively constant proposals for dates, repeated undesirable physical intimacy or social invitations.
  • Physical harassment – includes distasteful action such as touching of an intimate body part, patting, pinching, stroking, brushing up against the body, hugging, kissing, fondling and sexual assault.
  • All forms of sexual harassment are behavior that elicit sexual attention.

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4.4 Law in Malaysia to Deal Specifically with Sexual Harassment

  • There is only one law in existence that comes close to dealing with the issue of sexual harassment in Malaysia - Penal Code, section 509.
  • The Penal Code, section 509 provides that :
    "Whoever, intending to insult the modesty of any women, utters any words, makes any sound or gesture or exhibit any object, intending that such word or sound shall be heard, or such gesture or object shall be seen by such woman, shall be punished with imprisonment for a term which may extend to 5 years or with fine, or