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SUBMIT RESUME
If you would like to explore the career opportunities, kindly submit your detailed resume in Microsoftword format directly to application@abner.com.my. On behalf of
all ABNER consultants, we would like to THANK YOU for the submission of your resume. All informations will be treated as a confidential document and will only
be used for employment related purposes.
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CUSTOMER SERVICE ASSOCIATE
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Location
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Penang, MALAYSIA
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Client
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US Multi-national
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Industry
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High-tech Manufacturing
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Report To
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Operation Manager
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Responsibilities:
Ensure adherence to Corporate Order Acceptance Policy, standard terms and condition and export administration requirement. Enter and edit order, including change order, credit and rebill, in accordance to the company policies and processes. Negotiate with division to establish committed delivery date. Proactively manage order to meet committed delivery date and any special delivery requirement. Establish and maintain effective lines of communication with sales engineer, management, business and cross-functional teams to resolve customer order related issues. Follow-up on outstanding issues, and take ownership for customer satisfaction in assigned area.
Requirements:
Bachelors in Business Administration or related discipline Basic/Intermediate knowledge of Japanese language. Must have intermediate knowledge of Japanese language both in written and verbal.
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